Maintenance

Maintenance

Taking Care of Your Quartz

Quartz isn't a difficult surface to clean. Usually, a damp cloth with some warm, soapy water is sufficient to clean your quartz and keep it looking brand new. For any stubborn stains, a general household cleaning product such as cif is recommended. 

Despite being the ideal material for a worktop, quartz can be marked. It is important to avoid oven cleaners, juices, wine, oils, vinegar, lemon juice, paint remover, etc. If any of the above substances are spilt on quartz, it is imperative it is removed as quickly as possible. 

Hot pans can also burn the polish off quartz, causing discolouration and ring mark blemishes. We recommend the use of trivets and chopping boards to avoid scratches, stains, burn marks and other blemishes which could harm the stone. 



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Taking Care of Your Marble

With Marble, we are cautious and would not advise it for harsh environments where a more durable stone is required. However, when it is used we would advise being vigilant with the maintenance of it.

Marble can scratch very easily which is why we suggest the use of a chopping board when preparing food near marble worktops. When coming into contact with something acidic such as vinegar or lemon juice, the liquid can seep into the marble and cause marks. Red wine and fruit will also stain marble when spilt as it will absorb into the stone, leaving an inexpungable stain. 

When cleaning marble, avoid the use of bleach or acidic cleaning products and only use "marble-safe " cleaning products. When wiping the surface of marble, avoid coloured rolls of paper or coloured towels as the dye can stain the porous marble surface. Abrasive materials can also scratch and damage the surface of the marble, we would recommend a white roll for wiping down the surface of the marble. 

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Taking Care of Your Granite

Despite being more durable than marble, granite is still a porous material meaning it is vital to avoid harmful substances including oven cleaners, juices, wine, oils, acids such as vinegar or lemon juice and paint removers. These substances can remove the applied sealer and damage the surface of the granite. If any of the above substances are spilt, it is vital to be wiped clean as quickly as possible. Despite being heat resistant, we wouldn't recommend placing your hot pans directly on the surface of the granite, as it has been known to discolour the countertop. 


Granite should be cleaned with a cloth and warm soapy water, drying off the water afterwards. 


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Taking Care of Your Porcelain

A major selling point for porcelain is that they require significantly less maintenance and upkeep than other material. The reason for this is porcelain is entirely non-porous meaning there is nowhere for any harmful substances to get into the stone, making it almost maintenance-free. 

To clean porcelain countertops, warm soapy water with a non-abrasive cloth is recommended, ideally, this would be performed daily to avoid any staining. 

Being non-porous, chemicals such as bleach are neither recommended nor necessary and have been known to discolour porcelain slabs. 

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Taking Care of Your Limestone

Limestone is extremely porous and unsuitable as a worksurface where it could come into contact with harmful substances which could discolour or blemish the stone. Any kind of food preparation should not be done on limestone, as it is likely to cause stains and scratches. 

Limestone is particularly sensitive to acid so should be routinely cleaned with a pH-neutral detergent. General household cleaners should be avoided as they often have acidic elements which will blemish the stone.



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FAQs

Got a question? We’re here to help.

  • Does granite burn?

    No. You can't burn granite with ordinary use. It is perfectly ok to set hot pots or pans directly from the stove or oven onto granite.

  • Does granite stain?

    Generally no, although all stone is porous to some extent. Granite itself has very little porosity, while marble is a very porous stone that can be easily stained.  Certain coloured stones may absorb some moisture with prolonged contact in comparison to others. For example, a puddle of water left on the stone for some coloured stones may show a dark spot when the water is wiped away. Usually, no evidence remains once the liquid is removed and the granite dries. A stone sealer is highly recommended after installation, which is why we always seal the stone once we have fitted it for added protection. Some stones are more porous than others, so it is important to use a penetrating sealer to prevent stains from oil, wine, or other liquids from soaking into the surface. We have self-sealing kits available in the works that we sell regularly. 

  • How do you take care of granite?

    Warm soapy water will do the trick, or even cleaners specifically formulated to help clean and protect stone surfaces.



  • Can I cut on my granite worktop?

    Only if you want to ruin your good knives! Granite is harder than your knife blades and will dull them very quickly if you use the countertop as a cutting surface. Always cut and chop on a wooden or plastic cutting board.

  • What is the difference between marble and granite?

    Although both are quarried from the earth, granite and marble (and marble’s relatives - limestone, onyx, and travertine) are very different from each other. The greatest difference lies in the porosity, softness, and durability of marble when compared to granite. Visually, marble differs as it has veining while granite has a more fleck-like granular appearance.


    Natural stone is categorized into two general categories according to its composition. Siliceous stone is composed mainly of silica or quartz-like particles. It tends to be very durable and easy to clean. Included in this category are granite, slate, and sandstone. Calcareous stone is composed mainly of calcium carbonate. It is sensitive to acidic cleaning products and frequently requires different cleaning procedures than siliceous stone. Types of these stones include marble, travertine, limestone & onyx

  • Can you scratch granite?

    In general, it is very difficult to scratch. Granite is one of the hardest stones known to man and is highly resistant to scratching in ordinary use. A knife blade will not scratch granite. It can be scratched by another piece of granite or with specially sharpened tools designed to work with granite-like tungsten and diamond blades.


  • Can granite crack?

    Not with ordinary use. Granite is most susceptible to cracks during shipping and installation. Normal use will not overstress this durable material. (Normal use does not include standing on the countertops!)

  • Can granite be cracked?

    Like any solid surface, high-impact blows can harm granite. Because of its crystalline structure, it can chip if subjected to sharp hard objects. But repair is possible - a chip can be filled with an epoxy mixture and then polished.

  • Why is granite good for kitchen counters?

    Granite is highly resistant to scratching, cracking and staining, and is impervious to heat. Daily kitchen activities pose no problem and it can take a hot pot without the use of a trivet. This makes granite an ideal choice for countertops.

  • Can I use marble as my kitchen counter top?

    It is not recommended as marble (and limestone and travertine) are calcium carbonate, and their polished surface is more vulnerable to household acids including vinegar, mustard, citrus, and a host of other food-related products. These acidic substances cause a chemical reaction, which will remove the polish. Additionally, marble and limestone can be scratched much more easily than harder stones such as granite.


    Marble does make a perfect pastry slab; its perfectly smooth, cool surface is ideal for rolling out dough and pie crusts.

  • I've noticed some granites have pits on the surface - will I have these on my kitchen counters?

    Granite, which is crystalline in structure, always has tiny pits - spaces between the various mineral crystals. Granite sometimes has natural fissures as well, which may look like cracks, but are not structural defects and are a naturally occurring result of the immense heat and pressure that formed the granite eons ago. These characteristics are part of the natural beauty of stone and will not impair the function or durability of the material. A product of nature cannot be expected to look manmade.

  • What's the best way to clean marble and other soft stones?

    The old rule of thumb is never to use anything you wouldn’t use on your hands. Never use powdered cleansers or abrasive pads to clean your stone. Even "soft scrub" type cleaners contain pumice, which is powdered volcanic stone and might damage your stone countertops or floors. Never use any product which is acidic; this includes substances like ammonia or many common liquid cleaners. You should always use sealers and cleaning products designed specifically for natural stone.

  • Can I use limestone in my kitchen?

    Like marble, it is not recommended. Limestone is highly susceptible to surface changes or damage from kitchen acids including citrus juices, vinegar, mustard, and so forth. Unsealed, some of the more porous limestones can be subject to stains. If the limestone is polished or semi-polished, you will see a rough spot where the substance sat on the stone. Limestone can scratch easily as well.

  • What is limestone?

    Limestone is a sedimentary rock consisting mostly of organic material such as skeletons and shells of marine creatures and sediments. It is formed by material that settles to the bottom of bodies of water, and over millions of years, solidifies into solid rock. Earth movements over extremely long periods of earth’s history can lift limestone miles into the air. The summit of Mount Everest is limestone that started out on an ocean floor.

  • What are your business hours?

    We are open from Monday to Friday, from 7:30 AM to 4:30 PM. 

  • Why are some stones more expensive than others?

    Availability, locations of quarries around the world, the rarity of the colour, and the amount of labour required to extract the stones all affect the price of natural stone. 

  • Do I have to buy a whole slab?

    This entirely depends on the size of the slabs imported, and the amount of work that is required by the customer. We will lay out a worktop in a way that will minimize the amount of waste material while maximizing the natural beauty of veinings and patterns. However, we have smaller pieces (offcuts) available at more economical prices.

  • Will my kitchen have joints?

    Due to the limitation of slab size, seams on a granite countertop are necessary and sometimes unavoidable. The visibility of seams will depend on the granularity, colour, and pattern of the stone. A member of our knowledgeable team will help to explain the seam process in further detail to you if required.


  • What's the best way to clean marble and other soft stones?

    You should never use powdered cleansers or abrasive pads to clean your stone. Even "soft scrub" type cleaners contain pumice, which is powdered volcanic stone and might damage your stone countertops or floors. Never use any product which is acidic; this includes substances like ammonia or many common liquid cleaners. You should always use sealers and cleaning products designed specifically for natural stone.

  • How is quartz made?

    Quartz countertops are manufactured by grinding up natural mineral quartz, then pressing it into slabs, which are bonded with resin. This sets quartz apart from marble and granite, as it is not a truly natural stone.    

  • How is marble formed?

    Marble is a metamorphic rock composed of recrystallized carbonate minerals, it is formed when limestone is exposed to extremely high pressures and temperatures and can take over 200 million years to form.   

  • How is granite formed?

    Granite is formed underneath the ground when magma with a high content of silica and alkali metal oxides cools and solidifies over millenniums.

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